Support

Frequently asked questions

Shipping, returns, checkout — the short version.

How long does shipping take?

Orders ship within 1–2 business days and typically arrive in 5–12 business days. Every order includes tracking.

Is shipping really free?

Yes — on all orders over $50. Below that, a flat $6.90 applies regardless of destination.

What if I don't like it?

Send it back within 30 days for a full refund. No forms, no interrogation — email us and we sort it out.

Is checkout secure?

Checkout runs over 256-bit SSL and supports the major payment cards and wallets. We never see or store your card details.

Do you restock sold-out items?

Yes. Join the newsletter and you will get a one-line email when anything comes back.

Still stuck? Email support@wandernatuur.online.